We have 2 different types of accounts on PixTeller - Free & PRO.
Free - The Free account provides access to our main Editor features and limited usage of premade designs and downloads.
PRO - For unrestricted access to our Editor features, unlimited usage of designs and downloads, you must upgrade your account to PRO. This will also allow you to make your designs private.
Therefore, if you decide to subscribe to PRO, your account will be charged on a recurring basis, depending on the plan you choose.
Note: As a PRO user, you can downgrade your plan to Free at any moment, just by clicking on the Downgrade link that you can find on your billing page.
No, we don't apply any tax charges.
Note: If you've changed your mind and you still want to use PixTeller as a PRO, you can also cancel the downgrade by pressing on the Cancel link located near the downgrade date.
There are many reasons your credit card may be declined.
Regardless of the reason, we recommend you to update your account with the most recent credit card details by checking your "Billing page".
Check your "Billing page -> Transaction history" in order to view and download your receipts.
Feel free to contact us anytime and we'll answer any additional questions you may have.